1.22.2009

Bat Attack.

My WONDERFUL new apartment. Oh how I adore it.

I was sound asleep last night, have been lulled by the elephants that live above me, when all the sudden I wake up to a pretty loud beeping. I checked my phone, and tried to turn that alarm off when I realized, "that noise is not my phone alarm" and "it's 1:20am".
My next thought was, "Well, maybe one of my friends left their stopwatch over here and it's going off...". That would make it one intense stopwatch.
I finally rose out of bed and did the walk around my apartment to locate the source of the noise. Turns out it was my alarm system for the apartment,which by the way, has never been touched. So I conclude that there is someone in my apartment, but I casually walk around and check all the closets, shower, and laundry room. Nothing. 
I think to myself, "even if someone were to have broken in, the alarm wasn't set...".
::sigh of relief::

I decide to stop the beeping but quickly note that I do NOT KNOW the code. So I press #. That does it...the beeping stopped. I look at the system and it keeps blinking the word 'BAT'. 

"Is there a bat in my apartment?"   :)

Sidenote: throughout this experience I had j on the phone with me and he was helping me out. He's so sweet. He even laughed at my bat joke.


Finally, j helps me figure out the code, I mess with some functions and figure out that there is just nothing I can do about it. I duck taped toilet paper over the speaker and returned to my bed.

Today, I will attempt to solve this bat mystery by calling the apartment complex and telling them to fix my alarm.
I probably won't tell them my bat joke.

1.10.2009

Suddenlink. . . your annoying. . .

Read that title as if its sung to the tune of "Suddenliiiink, your connected".

Anyway, so I moved in December. I also wanted to move my internet over to my new apartment. So I called Suddenlink and talked to John. John sounded like a nice man. However, he told me the devistating news that no one in their LIVES have ever had internet that have lived in my new apartment so they had to register my address in their system. So I thought it was going to be quick. It was not.

A week passes, no call from Johnny boy. I'm a little annoyed but can't say I expect much from Sudden-ly terrible. 
I call during the first week of January and have a sweet little chat with Judy.
Judy: Thank you for calling Suddenlink, how can I assist you?
Me: Hey Judy. My name is Kate. I called over a week ago for my internet service to be switched over to my new apartment and talked with John. He told me he would register my address in the system and return the call. Well, he never did. So at this point, I'd just like to cancel the internet and not be charged for the last week. I know it isn't your fault, but I'm also a little irritated no one called me back.
Judy: Well I'm very sorry that no one returned your call. . .
Kate: It's fine, thanks for the apology. So, can I have the internet disconnected?
Judy: So you aren't looking for it to be transfered?
Kate: No. 
Judy: You just want to disconnect? Are you sure?
Kate: Uh, yeah. I just don't really need it (sidenote: small business owners pay for their own insurance. thats what I am. thats what I have to do. I'm saving for it.) and so I just need you to disconnect it as of December 20th.
Judy: Are you going to be going with someone else for internet?!?!
(I think, "Who ELSE in this town does internet? I thought Suddenlink had a monopoly on us.)
Kate: No, just want to disconnect.
Judy, with panic in her voice,: Well, what will you do if you need it? Don't you know that it's cheaper to transfer than to disconnect?!?!? 
Kate: Uhh, Judy. . .it's my choice whether or not I have internet and I'm choosing not to so I guess if I want some internet I'll get it elsewhere.
Judy: Well, if you are sure. . .
Kate: I really really am.
--at this point I'm kind of in disbelief at the urgency in her voice. But I commend Suddenlink managers for training their employees to NEVER let a paying customer go without a fight.
Judy, defeated, says: Okay, well you are all set. 
Kate: And you cancelled it from December 20th?
Judy: Yes, I did.
Kate: Thank you very much. I really appreciate your help!

And that was it.
I had never been so wrangled in my life. For INTERNET. 
I really hoped she asked me what I did for cable. I'd tell her the truth, "Don't have any. And I haven't had cable for almost two years."
AND I don't have a land line. (except no one really does these days. . .)
I bet she'd fall out of her chair.